Common questions
Do I need my own web hosting for a virtual tour?
No. TeliportMe hosts every tour for you. Share it as a link, or put it on your website with the embed code. See Share a tour.
Can my tours use my own domain?
Yes. A custom domain shows your tours at your own address, such as tours.yourcompany.com, and is included in some plans. The secure padlock (HTTPS) can take up to 24 hours after the domain is active. See Custom domain.
Where is my tour data stored, and how is it protected?
For anything a client or your IT team needs to know, such as where data is stored or how it’s protected, email help@teliportme.com. Our privacy policy covers how we handle personal data.
What happens to my hosted tours if I cancel?
Your tours become private when the period you’ve paid for ends. They stay in your account, and you can make them public again when you resubscribe. See Subscriptions.